If you have received your satisfied item, do please give me 100% perfect 5 stars scores for our products and service. I will be appreciated.
If you are not satisfied with your purchase for any reason, please contact us before you leave negative feedback or do the detailed rating . We will try our best to solve the problem and leave you a happy shopping here. Thank you!
I believe good communication can solve any problems and bring us good friendship.
Make sure your shipping address and zip code carefully before you pay. We reserve the right to charge the shipping fee again for returned items due to undeliverable wrong address.
We need 2-10 working days to prepare your order according to our numerous orders every day.Please understand the delay because of the holiday.
We cannot control the transport as it is handled by the 3rd party,but we would ship the parcel out at the very first moment.
Import duties, taxes and charges are not included in the item price or shipping cost. There charges are buyer’s responsibility. Pls check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.
Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.
If you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one.
If you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We do not allow refunds or exchanges because of you change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.